American Home Shield®
AHS® founded the home warranty industry in 1971 and today we have over 1.2 million home warranties in force.
What is a home warranty?
A home warranty is a service contract that covers the repair or replacement of many of the most frequently occurring breakdowns of home systems and appliances.
Why do I need a home warranty?
Your home is most likely one of your biggest investments. Unexpected repair or replacement costs can easily strain your budget. Plus, finding a qualified professional to solve your problem can be stressful and inconvenient. A home warranty cannot prevent systems or appliances from breaking down, but it can help make covered repairs or replacements easier and less costly.
How does my AHS Home Warranty work?
When a covered item fails, just call or visit us online to place a service request. An AHS representative will assign a professional, insured contractor to handle your request.
The contractor will schedule a mutually-convenient time to assess the problem and make a repair or replacement. Upon arrival, you’ll pay your Trade Service Call Fee to the contractor. Once repair or replacement is complete, and as long as we have your proper e-mail address on file, AHS will send you a follow-up customer satisfaction survey regarding the service performed.
How do I benefit from the AHS Home Warranty?
• Our highly-trained customer service representatives are available 24 hours a day, 7 days a week, 365 days a year to accept your service requests by phone or online.
• After your service request is received, you’ll receive prompt, professional service from one of our approved and insured contractors. The contractor will call you to schedule a mutually convenient time to diagnose your problem.
• Provide us with your proper e-mail address and you'll receive an automatic follow-up after each repair or replacement.
For more information please call 1-800-735-4663 or visit www.AHSsales.com.